8php Casino Privacy Policy

1. Introduction

8php Casino ("8php," "we," "us," "our") is committed to protecting the privacy and personal data of all individuals who interact with our platform. This Privacy Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.

This Privacy Policy applies to all personal data collected through the 8php Casino website (https://8php.org), mobile-optimised platform, live chat support system, and any other communication channels operated by 8php Casino. It covers players, prospective players, and any visitor who accesses the platform regardless of whether they complete registration.

Please read this Privacy Policy carefully alongside our Terms & Conditions. If you do not agree with any aspect of this Privacy Policy, you should not create an account or use the 8php Casino platform.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and PAGCOR licensing requirements, 8php Casino acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes. As PIC, 8php determines the purposes for which your personal data is collected and the manner in which it is processed.

Where 8php engages third-party service providers (such as payment processors, KYC verification services, and IT infrastructure providers) to process personal data on its behalf, those providers act as Personal Information Processors (PIPs) and are contractually bound to process your data only in accordance with 8php's instructions and this Privacy Policy.

3. Personal Data We Collect

3.1 Registration Data

When you create an 8php Casino account, we collect the following personal data:

• Full legal name (as it appears on a government-issued ID);
• Date of birth (to verify you are 21 years of age or older);
• Philippine mobile number;
• Email address;
• Residential address;
• Username and encrypted password.

3.2 KYC Verification Data

As required by PAGCOR licensing conditions and the Anti-Money Laundering Act (Republic Act No. 9160, as amended), we collect the following for identity verification:

• Scanned copy or photograph of a valid Philippine government-issued ID (such as a PhilSys National ID, passport, driver's licence, SSS ID, or UMID card);
• Selfie photograph for facial matching purposes;
• Proof of address where required for enhanced due diligence.

3.3 Financial Data

We collect financial information necessary to process deposits and withdrawals, including:

• GCash mobile number and account name;
• PayMaya account details where applicable;
• Bank account name, number, and branch for bank transfer transactions (BDO, BPI, Metrobank);
• Transaction history, including deposit amounts, withdrawal requests, and gaming activity.

3.4 Gaming Activity Data

We automatically record data related to your gaming activity on the 8php platform, including game sessions, wager amounts, game outcomes, bonus usage, and session duration. This data is used for account management, regulatory reporting, and responsible gaming monitoring purposes.

3.5 Technical Data

We collect technical data when you access the 8php platform, including:

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session logs and platform navigation data;
• Cookie identifiers (see Section 8).

4. How We Collect Your Data

8php Casino collects personal data through the following channels:

• Directly from you: when you register an account, complete KYC verification, contact support via live chat, or submit any other information through the platform;
• Automatically: through cookies, session logs, and technical tracking when you access and use the 8php platform;
• From third parties: from KYC verification service providers, payment processors (GCash, PayMaya, banks), and fraud detection services where necessary to verify your identity and process transactions.

5. Legal Basis for Processing

8php Casino processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: processing necessary for the performance of our contract with you, including account management, processing deposits and withdrawals, and providing access to games;
• Legal obligation: processing required to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act, the Cybercrime Prevention Act, and other applicable Philippine laws;
• Legitimate interests: processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where those interests are not overridden by your data protection rights;
• Consent: where you have given explicit consent to specific processing activities, such as receiving promotional communications.

6. How We Use Your Personal Data

8php Casino uses the personal data it collects for the following purposes:

• To create, manage, and administer your 8php Casino account;
• To verify your identity and age (21+) in compliance with PAGCOR requirements;
• To process deposits, withdrawals, and bonus credits to your account;
• To provide customer support via 24/7 live chat;
• To comply with anti-money laundering reporting obligations to the Anti-Money Laundering Council (AMLC);
• To monitor gaming activity for responsible gaming purposes and enforce account limits or exclusions;
• To detect, investigate, and prevent fraud, cheating, and other prohibited conduct;
• To send transactional communications such as deposit confirmations, withdrawal notifications, and security alerts;
• To send promotional communications where you have consented to receive them;
• To comply with regulatory requests and court orders from Philippine authorities.

7. Sharing Your Personal Data

7.1 Service Providers

8php Casino shares personal data with trusted third-party service providers who assist in operating the platform. These providers are contractually bound by data processing agreements and are permitted to process your data only for the specific purpose for which they were engaged. Categories of service providers include KYC and identity verification services, payment processors (GCash, PayMaya, BDO, BPI, Metrobank), IT infrastructure and cloud hosting providers, and fraud detection and cybersecurity services.

7.2 Regulatory and Legal Disclosure

8php Casino will disclose personal data to regulatory and law enforcement authorities where required by applicable Philippine law, including disclosures to PAGCOR in connection with licensing compliance, to the AMLC pursuant to covered transaction reporting requirements under the Anti-Money Laundering Act, and to law enforcement agencies pursuant to valid court orders or lawful requests.

7.3 No Sale of Data

8php Casino does not sell, rent, exchange, or otherwise transfer your personal data to third-party marketers or data brokers for commercial purposes. Your personal information is not a product at 8php.

8. Cookies and Tracking Technologies

The 8php Casino platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your login session, and to analyse how the platform is used so we can improve it.

8.1 Types of Cookies

• Essential cookies: Required for the platform to function — these cannot be disabled as they are necessary for login sessions, security, and core gaming functionality;
• Analytics cookies: Used to understand how players navigate the platform, which games are most popular, and where technical issues arise — this data is aggregated and anonymised;
• Preference cookies: Remember your platform settings and preferences across sessions.

You may control non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of the 8php platform.

9. Data Security

8php Casino implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit;
• Encrypted storage of passwords and sensitive account data;
• Two-factor authentication (2FA) available for all player accounts;
• Access controls limiting internal access to personal data on a strict need-to-know basis;
• Continuous security monitoring and intrusion detection systems;
• Regular security audits and vulnerability assessments.

While 8php Casino takes all reasonable steps to protect your data, no online platform can guarantee absolute security. Players are encouraged to use strong unique passwords and to enable 2FA on their 8php accounts.

10. Data Retention

8php Casino retains personal data for the following periods, after which data is securely deleted or anonymised:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions;
• KYC documents: Retained for a minimum of five (5) years from the date of submission, as required by the Anti-Money Laundering Act;
• Transaction records: Retained for a minimum of five (5) years from the date of transaction in compliance with AMLC requirements;
• Support correspondence: Retained for three (3) years following resolution of the relevant inquiry;
• Technical logs: Retained for twelve (12) months and then automatically deleted.

11. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 8php Casino:

• Right to be informed: the right to know what personal data we hold about you and how it is processed;
• Right of access: the right to obtain a copy of your personal data held by 8php;
• Right to rectification: the right to have inaccurate or incomplete personal data corrected;
• Right to erasure: the right to request deletion of your personal data, subject to legal retention obligations;
• Right to object: the right to object to processing of your personal data for specific purposes, including direct marketing;
• Right to data portability: the right to receive a copy of your data in a structured, machine-readable format;
• Right to lodge a complaint: the right to file a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, contact 8php Casino via the 24/7 live chat support or by emailing [email protected]. We will respond to valid requests within fifteen (15) business days.

12. Children's Privacy

The 8php Casino platform is strictly prohibited for use by individuals under the age of 21 years. We do not knowingly collect personal data from individuals under this age. If 8php Casino discovers that personal data has been collected from a person under 21, the account will be immediately suspended and all associated personal data will be securely deleted. If you believe a person under 21 has registered an account on 8php Casino, please contact our support team immediately.

13. Cross-Border Data Transfers

Where 8php Casino transfers personal data to third-party service providers located outside the Philippines (for example, cloud infrastructure providers or KYC verification services), such transfers are conducted subject to contractual data protection safeguards that ensure your data receives a level of protection equivalent to that required under Philippine law. 8php will not transfer personal data to a jurisdiction that does not provide adequate data protection standards without implementing appropriate safeguards.

14. Changes to This Privacy Policy

8php Casino reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Where material changes are made, you will be notified via email or a prominent notice on the 8php platform. The updated Privacy Policy will take effect from the date it is published on this page. Continued use of the 8php Casino platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

15. Contact & Complaints

For any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data by 8php Casino, please contact us through the following channels:

• Live Chat: 24/7 via the 8php Casino platform — fastest response
• Email: [email protected] (plain text — not a clickable link)

If you are not satisfied with our response to a data privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file an NPC complaint is available through the NPC's official channels.